Generative AI: How Retail & Hospitality Companies are Adapting, Assessing Risk, and Asking More of their Outside Counsel

Generative AI is a rapidly developing technology that will revolutionize the way business is conducted. Many companies are already deploying AI to improve the customer experience, automate repetitive tasks, create operational efficiencies, and enhance brand awareness and customer loyalty. Some are also asking their outside counsel to use the technology to create efficiencies and reduce fees. This presentation will feature real-world examples of how this technology is being deployed by businesses and their attorneys, as well as the practical challenges and legal risks as the technology continues to evolve.